Articles

A Healthy Community Includes Responsible, Respectful & Hard-Working Individuals

If you have lived in the Charlotte Metro very long at all, you have bound to have seen a LOT of changes in every direction of the Queen's Center City.  Many older buildings are being renovated or demolished with new replacements.  The construction includes numerous residential home developments, large condos, ...
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Determining How We Can Best Service Our Clients and Our Community

  Robyn and Bill Crigger Since our business began in 1994, our services have always been meant to help with "transitions in business".  Change is seldom easy and often is more of a necessary decision, affecting many in an organization.  At the time we entered into the decision to become ...
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What Can Help a Business Owner to Improve a Company

When you are the owner of a business, you are bound to know information and details that the rest of the company does not.  Many of those issues would likely scare away many employees.  At some time or other, as an employee you have bound to have wondered why your ...
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Women: How to Grow & Develop Professionally

By Robyn Crigger, CEO Our business world is still very competitive, and though many woman professionals have broken through the “glass ceiling”, the majority of them still are compared to their male counterparts.  There are certain areas of business and professionalism that are especially used to gauge the potential of a ...
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WHAT WILL BE YOUR COMPANY’S FOCUS OR PRIORITY BE FOR THE REST OF 2018

There are a few issues or concerns that seem to be on the forefront of the minds of most progressive companies.  These topics are believed to be a major impact on the future of our business world.  Each of these topics need the attention and efforts of our business leaders ...
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How Can Employers Improve Workplace Behavior, i.e. Bullying and Harassment

No matter what industry or business is your field, it seems there is some level of Bullying or Harassment that exists.  Even the settings make no difference, nor age or level of education or income.  The wide diversity of our workforce has only increased the number of poor workplace behavior ...
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HIRING: THE ON-GOING CHALLENGE OF LOCATING & RETAINING GOOD EMPLOYEES

Employers across the board talk of finding qualified job candidates who will commit to stay with an employer for a reasonable amount of time.  Problems include: Where do you locate these qualified, dependable employees? How do you confirm that they will not only be able to do the job but ...
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COMPANIES, WAKE UP: YOUR POOR MANAGERS ARE RUNNING OFF YOUR GOOD EMPLOYEES!!!

It should be of no surprise that many supervisors and managers have NO business being managers!  No matter how long they have worked there or to whom they are related!  This situation is nothing new.  In fact, this problem has existed decades – if not centuries.  When your company or ...
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How to Effectively Use a Human Resources-Consulting Firm for Successful Projects

As a woman-owned human resources-consulting firm for over 24 years, I have been recognized as a minority-owned business in North Carolina and have extensive experience managing many "human resources" projects and been able to help organizations to identify factors that have caused challenges and rifts that have hindered the best of ...
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THE IMPACT OF CUSTOMER SERVICE ON BUSINESSES

Of all the investments and efforts provided by businesses, where would you believe Customer Service Training ranks in that list?  Seen as a skill or role in a business, Customer Service often is given extremely little training or none at all.  The majority of business people have no idea what impact that ...
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