Tag Archives: Effective Education

As More Executives Exit, Are Companies Investing a Stronger Initiative to Train New Leaders?

After 25 years in business, and having been fortunate to have met so many excellent and successful business leaders during that time, I have noticed the past 2-3 years that more and more of those executives are exiting to enjoy their Retirement. However, the ratio of new leaders being trained for senior positions are much …

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Learning to Develop Mutual Respect and Professional Co-Existence Between the Generations

Each generation is determined to have their own identity, and our currently younger generations in the workforce are no different.  As a Baby Boomer, we insisted on dressing differently with hip-hugger and bell-bottom blue jeans, many of the girls wore “tops” that looked like maternity blouses, and then there were the mini-skirts — and we …

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THE IMPACT OF CUSTOMER SERVICE ON BUSINESSES

Of all the investments and efforts provided by businesses, where would you believe Customer Service Training ranks in that list?  Seen as a skill or role in a business, Customer Service often is given extremely little training or none at all.  The majority of business people have no idea what impact that Customer Service has on the bottom …

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