Tag Archives: Effective Education

WHAT DO EMPLOYERS WANT & EXPECT OF HUMAN RESOURCES

The image and role of human resources has definitely changed over the years.  Decades ago HR was referred to as “Personnel” with many of these people being seen as a high-end Administrator, yet making many decisions, which greatly impacted the organization.  Selecting employees for most positions would radically influence the business. Later “personnel managers” were gradually …

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If You Were Beginning Your Career, How Important Would Training Be to You

Whether you have a college degree or received an associate degree or even certain professional certifications, until a person gets into his/her regular, full-time professional career, all the knowledge and data a person has retained is lacking the hands-on experience.  An internship can be very helpful, but even then the role of an intern has …

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As More Executives Exit, Are Companies Investing a Stronger Initiative to Train New Leaders?

After 25 years in business, and having been fortunate to have met so many excellent and successful business leaders during that time, I have noticed the past 2-3 years that more and more of those executives are exiting to enjoy their Retirement. However, the ratio of new leaders being trained for senior positions are much …

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Learning to Develop Mutual Respect and Professional Co-Existence Between the Generations

Each generation is determined to have their own identity, and our currently younger generations in the workforce are no different.  As a Baby Boomer, we insisted on dressing differently with hip-hugger and bell-bottom blue jeans, many of the girls wore “tops” that looked like maternity blouses, and then there were the mini-skirts — and we …

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THE IMPACT OF CUSTOMER SERVICE ON BUSINESSES

Of all the investments and efforts provided by businesses, where would you believe Customer Service Training ranks in that list?  Seen as a skill or role in a business, Customer Service often is given extremely little training or none at all.  The majority of business people have no idea what impact that Customer Service has on the bottom …

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