Tag Archives: Strategic
THE IMPACT OF CUSTOMER SERVICE ON BUSINESSES
Of all the investments and efforts provided by businesses, where would you believe Customer Service Training ranks in that list? Seen as a skill or role in a business, Customer Service often is given extremely little training or none at all. The majority of business people have no idea what impact that Customer Service has on the bottom …
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Posted in Articles, Blog
Tagged business development, Changes, Communication, Creative Benefits, Creative Solutions, Effective Communication, Effective Education, Good Investments, high integrity, Informed, Invest, Invest in company's future, Proactive Efforts, Problem Solving, Productive Efforts, Respectful, responsible leader, Strategic, Strategic Planning, Supportive Employers, Training, wisdom
Hiring Is Serious Business and Those Hiring Need to be Trained to do so Effectively
Too many take the “hiring process” too lightly. Many think it is a matter of quizzing individuals and watching some sweat, as if the interviewer is “putting the screws” to a criminal. That is NOT what the hiring process is about. There are specific approaches to help the interviewer determine if the job candidate is being …
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Posted in Articles, Talent Management
Tagged business development, Career Development, Communication, Creative Solutions, Effective Communication, Employee Engagement, Good Investments, High Standards, Insightful, Invest in company's future, Mutual respect, observant, Proactive Efforts, Productive Efforts, Resourceful, Respectful, responsible leader, Strategic, Strategic Planning, Supportive Employers, wisdom
