Tag Archives: Strategic
How Decision Makers Decide on Unpopular Topics and Issues
Some business decisions are related to topics and concerns that are devided across different generations. Diversity is a good for businesses, and yet those different generations have definite and distinctive perspectives, priorities, and opinion. With this being the case, it is practically impossible for decision makers to make a final decision on anything that won’t …
Continue Reading >THE IMPACT OF CUSTOMER SERVICE ON BUSINESSES
Of all the investments and efforts provided by businesses, where would you believe Customer Service Training ranks in that list? Seen as a skill or role in a business, Customer Service often is given extremely little training or none at all. The majority of business people have no idea what impact that Customer Service has on the bottom …
Continue Reading >Hiring Is Serious Business and Those Hiring Need to be Trained to do so Effectively
Too many take the “hiring process” too lightly. Many think it is a matter of quizzing individuals and watching some sweat, as if the interviewer is “putting the screws” to a criminal. That is NOT what the hiring process is about. There are specific approaches to help the interviewer determine if the job candidate is being …
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