Tag Archives: Strategic

How Decision Makers Decide on Unpopular Topics and Issues

Posted on January 27, 2019 by Robyn Crigger

Some business decisions are related to topics and concerns that are devided across different generations. Diversity is a good for businesses, and yet those different generations have definite and distinctive perspectives, priorities, and opinion. With this being the case, it is practically impossible for decision makers to make a final decision on anything that won’t …

Posted in Blog | Tagged Be Accountable, Career Development, Clear Expectation, Creative Solutions, Customer Satisfaction, Effective Communication, Effective Education, Informed, Insightful, Invest in company's future, Leaders, observant, Personal Development, Proactive Efforts, Problem Solving, Research, Resourceful, responsible leader, Strategic, Strategic Planning, supportive, wisdom |

THE IMPACT OF CUSTOMER SERVICE ON BUSINESSES

Posted on July 1, 2018 by Robyn Crigger

Of all the investments and efforts provided by businesses, where would you believe Customer Service Training ranks in that list? Seen as a skill or role in a business, Customer Service often is given extremely little training or none at all. The majority of business people have no idea what impact that Customer Service has on the bottom …

Posted in Articles, Blog | Tagged business development, Changes, Communication, Creative Benefits, Creative Solutions, Effective Communication, Effective Education, Good Investments, high integrity, Informed, Invest, Invest in company's future, Proactive Efforts, Problem Solving, Productive Efforts, Respectful, responsible leader, Strategic, Strategic Planning, Supportive Employers, Training, wisdom |

Hiring Is Serious Business and Those Hiring Need to be Trained to do so Effectively

Posted on April 19, 2018 by Robyn Crigger

Too many take the “hiring process” too lightly. Many think it is a matter of quizzing individuals and watching some sweat, as if the interviewer is “putting the screws” to a criminal. That is NOT what the hiring process is about. There are specific approaches to help the interviewer determine if the job candidate is being …

Posted in Articles, Talent Management | Tagged business development, Career Development, Communication, Creative Solutions, Effective Communication, Employee Engagement, Good Investments, High Standards, Insightful, Invest in company's future, Mutual respect, observant, Proactive Efforts, Productive Efforts, Resourceful, Respectful, responsible leader, Strategic, Strategic Planning, Supportive Employers, wisdom |

Recent News
- What Do You See As Charlotte’s Key Points to Becoming More Prosperous 10 Feb 2019
  Charlotte has many fine qualities, but like most growing Metros, NO place is perfect. Still Charlotte was noted as being one of the top 20 cities in the United States about 15+ years ago, and it continues to be so now. There are different stats about Charlotte’s attraction to many. I have heard that 50 …
- Resource For Transitioning Executives 4 Feb 2019
  When a professional finds him/herself in a career transition, some of their employers may provide professional transition assistance, while others do not. However, whether the executive receives professional career transition support or not, each will still find that he/she needs regular interaction with other business persons, where they can discuss their journeys, experiences, and concerns. Most businessmen and women …
Recent Blog Posts
- What Do You See As Charlotte’s Key Points to Becoming More Prosperous 10 Feb 2019
- How Can Employers Demonstrate and Encourage a “Healthy” Work Environment for their Employees? 3 Feb 2019

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Testimonials

Pamela F. Robinson
J R Cole Industries, Inc.

This is just to share my recommendation and endorsement of Robyn Crigger, CEO of Compass Career Management Solutions? I don?t recall how long ago it was when I first spoke with Robyn, but we reconnected a year ago when I needed help with outplacement services for some our employees. She...

2017-12-21T09:58:04+00:00

This is just to share my recommendation and endorsement of Robyn Crigger, CEO of Compass Career Management Solutions? I don?t recall how long ago it was when I first spoke with Robyn, but we reconnected a year ago when I needed help with outplacement services for some our employees. She was very gracious in making arrangements and treated our employees with the utmost of respect. Her demeanor and knowledge helped guide and transition our folks through a very difficult time. What an invaluable service. Robyn is upbeat, positive, and always encouraging and supportive to not only employees who need her services, but also to HR professionals. We are often on islands alone it seems, but Robyn is a champion for Senior HR individuals. She hosts HR Forums and invites Senior HR Decision makers to participate. She gathers input from participants ahead of time on the most critical topics to discuss. It is an informal method of sharing concerns, ideas and suggestions to help each other. In the process, we build a network of contacts and support as well. Robyn indeed has a sixth sense. She senses who needs support and in what manner. I am extremely fortunate to have her in my area, but most importantly, as a friend as well.

https://www.compasscareer.com/testimonials/pamela-f-robinsonj-r-cole-industries-inc/

Tommy Burton
ArrowPointe FCU

This is Tommy Burton Vice President of Human Resources for ArrowPointe FCU. I have worked with Compass Career Management for many years primarily using them as a resource to conduct exit interviews with a former employer. I particularly liked the innovative way they interpreted the results to give us information...

2017-01-10T09:07:14+00:00

This is Tommy Burton Vice President of Human Resources for ArrowPointe FCU. I have worked with Compass Career Management for many years primarily using them as a resource to conduct exit interviews with a former employer. I particularly liked the innovative way they interpreted the results to give us information that we could put to use. They are especially skillful at probing to discover the underlying issues that once resolved greatly benefited the employer.

https://www.compasscareer.com/testimonials/tommy-burton-arrowpointe-fcu/

Fred Edwards
President of Goulston Technologies

At Goulston we have used the services of Compass Career Management Solutions for career transitions and workforce development/training. Bill and Robyn have proven to be excellent resources for our company and our team members. Our employees find them to be earnest and cordial in dealing with transition issues. And they...

2018-07-24T10:48:23+00:00

At Goulston we have used the services of Compass Career Management Solutions for career transitions and workforce development/training. Bill and Robyn have proven to be excellent resources for our company and our team members. Our employees find them to be earnest and cordial in dealing with transition issues. And they have been willing to custom tailor training modules to meet our needs (our staff especially liked Bill’s training on Effective Communications). Bill and Robyn, thanks for your commitment to and partnership with Goulston.

https://www.compasscareer.com/testimonials/fred-edwardspresident-of-goulston-technologies/

K. Blackman
The Lane Construction Corporation

Last fall, Robyn Crigger facilitated a planning session with members of my Human Resources team. My objective was to get the team focused on our War for Talent as it is critical to our company’s business strategy. During and after the session several of the team pulled me aside to...

2015-03-19T22:58:04+00:00

Last fall, Robyn Crigger facilitated a planning session with members of my Human Resources team. My objective was to get the team focused on our War for Talent as it is critical to our company’s business strategy. During and after the session several of the team pulled me aside to say: “She’s good”. This included both senior and less experienced members. Robyn worked without preconceptions which resulted in the team thinking beyond what we already do. She challenged the group and those who accepted the challenge got the most out of the day. At the end of the day we met my expectations. We came away with action plans and dates and assignments and the team members have followed through.

https://www.compasscareer.com/testimonials/k-blackman-the-lane-construction-corporation/

Kathy Lee, SPHR, SHRM-SCP
Lincoln Harris

I have been working with Bill and Robyn Crigger in a variety of capacities for many years. Bill and I served together on the Board of Directors for Charlotte Area Society for Human Resource Management (CASHRM) to which he brought a wealth of knowledge and was looked upon for his...

2016-12-29T14:21:22+00:00

I have been working with Bill and Robyn Crigger in a variety of capacities for many years. Bill and I served together on the Board of Directors for Charlotte Area Society for Human Resource Management (CASHRM) to which he brought a wealth of knowledge and was looked upon for his leadership. My company has also used Bill and Robyn for outplacement services and our former employees had nothing but positive things to say about their experience with Compass Career Management. I have recommended, and will continue to recommend, Compass to my HR colleagues.

https://www.compasscareer.com/testimonials/kathy-lee-sphr-shrm-scp-lincoln-harris/

P. Neumann
Tax Technologies Inc.

Working with Robyn of Compass Career Management Solutions has been a pleasure. Her experience and insight as a career coach is invaluable and she has helped me in countless ways. I truly enjoy working with Robyn and can honestly say that she has been an integral part of my professional...

2015-03-19T09:28:28+00:00

Working with Robyn of Compass Career Management Solutions has been a pleasure. Her experience and insight as a career coach is invaluable and she has helped me in countless ways. I truly enjoy working with Robyn and can honestly say that she has been an integral part of my professional career. Robyn and her colleagues helped me through the decision making process and one year later I am extremely happy.

https://www.compasscareer.com/testimonials/paul-neumann-tax-technologies-inc/

Kay Allen, SPHR, SHRM-SCP
Grubb Properties

Bill and Robyn Crigger have been providing professional HR services since the early 90's. They are well-known in the HR community as strong leaders, always volunteering for leadership roles and willing to help out the HR community.

2013-05-30T14:33:19+00:00

Bill and Robyn Crigger have been providing professional HR services since the early 90's. They are well-known in the HR community as strong leaders, always volunteering for leadership roles and willing to help out the HR community.

https://www.compasscareer.com/testimonials/k-allen/

H. Moore
Greiner Bio-One

Bill is a compassionate leader with many talents, especially as a career coach. He has given me sound advice on the do's and don'ts for securing employment. He is an effective listener and has a great sense of humor to restore a sense of pride in myself. He is always...

2013-05-30T14:00:13+00:00

Bill is a compassionate leader with many talents, especially as a career coach. He has given me sound advice on the do's and don'ts for securing employment. He is an effective listener and has a great sense of humor to restore a sense of pride in myself. He is always there to help and innovative in his approach. Thanks Bill for all you have done and will do for our future.

https://www.compasscareer.com/testimonials/h-moore/

J. McGirt, JD, MBA
University of Phoenix

Congratulations on doing such a great job last evening at the NLC. You really received rave reviews from everyone. We genuinely appreciate all you do for our students as well as your efforts to assist with the faculty.

2012-03-22T15:18:30+00:00

Congratulations on doing such a great job last evening at the NLC. You really received rave reviews from everyone. We genuinely appreciate all you do for our students as well as your efforts to assist with the faculty.

https://www.compasscareer.com/testimonials/j-mcgirt-jd-mba/

C. Forlines
John Deere

We have hired Compass Career for their expertise in human resources primarily career transitions. Their strengths are their quick response, accessibility, high integrity and effective services. They keep their clients (past and present) informed on important and current issues as well as new services through e-newsletters, small group meetings and...

2011-09-06T11:10:23+00:00

We have hired Compass Career for their expertise in human resources primarily career transitions. Their strengths are their quick response, accessibility, high integrity and effective services. They keep their clients (past and present) informed on important and current issues as well as new services through e-newsletters, small group meetings and personal visits.

https://www.compasscareer.com/testimonials/john-deere/

J. Swoyer
Portola Packaging

Compass Career Management Solutions are outstanding in the care and professionalism with which they attend to their business. They pay attention to the details and needs of their clients and leverage their years of experience in industry as well as in outplacement services to help their clients move forward to...

2011-09-06T11:09:47+00:00

Compass Career Management Solutions are outstanding in the care and professionalism with which they attend to their business. They pay attention to the details and needs of their clients and leverage their years of experience in industry as well as in outplacement services to help their clients move forward to their next opportunities. I've used them both professionally as a supplier and personally as my outplacement counselors.

https://www.compasscareer.com/testimonials/j-swoyer/

C. Wildman
Concrete Supply Co.

Both you and Bill are a wonderful asset to the professional workforce. The feedback I have received from our employees indicated that you two not only have a wealth of knowledge, but display the care and attentiveness that so many in the profession lack. I was given good advice to...

2011-09-06T11:09:19+00:00

Both you and Bill are a wonderful asset to the professional workforce. The feedback I have received from our employees indicated that you two not only have a wealth of knowledge, but display the care and attentiveness that so many in the profession lack. I was given good advice to contact you!

https://www.compasscareer.com/testimonials/c-wildman/

A. Simonini
Simonini Builders

Working with your firm did a lot to give our employees comfort during the transition in their careers. Every one of them expressed appreciation to us for using your services in their termination from our firm. Your personal and thorough service was the perfect fit for us. Thank you for...

2011-09-06T11:08:42+00:00

Working with your firm did a lot to give our employees comfort during the transition in their careers. Every one of them expressed appreciation to us for using your services in their termination from our firm. Your personal and thorough service was the perfect fit for us. Thank you for being there.

https://www.compasscareer.com/testimonials/a-simonini/

D. Evans

I completed this Six Sigma course in February. The instructor was very knowledgeable and has a gift for teaching. The course materials were well developed and easy to understand. I left the class with tools that I could use immediately.

2011-09-06T11:07:40+00:00

I completed this Six Sigma course in February. The instructor was very knowledgeable and has a gift for teaching. The course materials were well developed and easy to understand. I left the class with tools that I could use immediately.

https://www.compasscareer.com/testimonials/265-2/

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Tag Archives: Strategic

How Decision Makers Decide on Unpopular Topics and Issues

THE IMPACT OF CUSTOMER SERVICE ON BUSINESSES

Hiring Is Serious Business and Those Hiring Need to be Trained to do so Effectively

Recent News

Recent Blog Posts

Upcoming Events

Candidates

Testimonials

Pamela F. RobinsonJ R Cole Industries, Inc.

Tommy Burton ArrowPointe FCU

Fred EdwardsPresident of Goulston Technologies

K. Blackman The Lane Construction Corporation

Kathy Lee, SPHR, SHRM-SCP Lincoln Harris

P. Neumann Tax Technologies Inc.

Kay Allen, SPHR, SHRM-SCP Grubb Properties

H. Moore Greiner Bio-One

J. McGirt, JD, MBA University of Phoenix

C. Forlines John Deere

J. Swoyer Portola Packaging

C. Wildman Concrete Supply Co.

A. Simonini Simonini Builders

D. Evans

Pamela F. Robinson
J R Cole Industries, Inc.

Tommy Burton
ArrowPointe FCU

Fred Edwards
President of Goulston Technologies

K. Blackman
The Lane Construction Corporation

Kathy Lee, SPHR, SHRM-SCP
Lincoln Harris

P. Neumann
Tax Technologies Inc.

Kay Allen, SPHR, SHRM-SCP
Grubb Properties

H. Moore
Greiner Bio-One

J. McGirt, JD, MBA
University of Phoenix

C. Forlines
John Deere

J. Swoyer
Portola Packaging

C. Wildman
Concrete Supply Co.

A. Simonini
Simonini Builders