Tag Archives: Problem Solving

MANAGING ALL THE UNKNOWNS

Every new year is filled with LOTS of UNKNOWNS! The local and international economy is always experiencing unexpected events, which can be caused by politics, specific industrial events, and even the weather. Those wise business leaders will do all that they can to research and learn as much ahead as possible. A business leader may …

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What Can Employers Do to Prepare for the Unknowns

There are a lot of unknowns that are causing concerns for employers today. Most of these are out of the control of employers, employees, and customers. Still, employers and business owners need to think about what they can do to protect their businesses or strengthen their organizations as much as possible NOW. By reviewing what …

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Encourage Your Workplace to be Proactive, Sensitive & Supportive

This time of year most of us find ourselves being more sentimental and thankful for our many blessings.  We also have fond memories of family and holiday traditions.  When couples marry, each bring specific traditions into their home.  This may spill over into our work life.  Some may decorate their offices or desks, while others …

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WHAT DOES IT TAKE FOR A LEADER TO PRODUCE A SUCCESSFUL ORGANIZATION

When a Business Leader or Employer is responsible to develop a productive, successful organization, what steps and factors play a part in this effort?  What makes a difference? !) The Business Leader first needs to have lots of good training and experience on being an “effective leader”.  Without thorough Leadership Training, as well as actual …

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What Does Poor Workplace Behavior Include & How Does It Affect a Business

When talking to a group of Human Resources Professionals recently about “poor workplace behavior”, some statistics were shared, noting that approximately 75% of women employees had reported experiencing some form of sexual harassment.  It is suspected that the number is really more.  Then there is also verbal abuse, which included taunting, teasing, humiliating, bullying, etc.  …

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A Healthy Community Includes Responsible, Respectful & Hard-Working Individuals

If you have lived in the Charlotte Metro very long at all, you have bound to have seen a LOT of changes in every direction of the Queen’s Center City.  Many older buildings are being renovated or demolished with new replacements.  The construction includes numerous residential home developments, large condos, offices, shops, and even parking …

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LEADERSHIP – A TOP PRIORITY ON THE MINDS AT THE NC SHRM CONFERENCE

At this year’s North Carolina Society of Human Resources Management Conference, held in Pinehurst, NC, the concern and need for well-trained, effective Leaders for the Future, was on the minds of those Human Resources Professional attendees.   Too many companies and organizations have their senior business leaders retiring, leaving a big void, leaving the businesses in …

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Leadership – A Critical Priority for Companies & Organizations

Last week the North Carolina Society of Human Resources Management had their annual conference in Pinehurst, NC.  Of the many Human Resources Professionals who attended, there were equally as many who did not attend, which is disappointing.  It seemed many companies and organizations did not support their HR Professionals attending this valuable, annual event.  With …

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TOP EFFORTS THAT EMPLOYERS PROVIDE BEING MOST HELPFUL TO EMPLOYEES

When talking with employees, who have experienced supportive employers, a key factor is for employers to not only talk to/listen to their employees regarding their concerns, but for employers to follow up and address these issues. There are multiple efforts and services employers can offer to help their employees, however, MANY employers never “follow through” …

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THE IMPACT OF CUSTOMER SERVICE ON BUSINESSES

Of all the investments and efforts provided by businesses, where would you believe Customer Service Training ranks in that list?  Seen as a skill or role in a business, Customer Service often is given extremely little training or none at all.  The majority of business people have no idea what impact that Customer Service has on the bottom …

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